Responsible gambling

Responsible Gambling at Pure Casino Edmonton

As part of our commitment to providing a safe and enjoyable gaming experience, we have implemented various responsible gambling features. Our goal is to promote informed choice and encourage players to gamble responsibly.

Voluntary Self-Exclusion Program

If you feel that your gambling habits are becoming problematic or if you'd like to take a break from gaming altogether, our Voluntary Self-Exclusion Program can help. This program allows you to choose not to visit the casino for a fixed period of time, ranging from 6 months to several years.

Deposit Limits and Time-Outs

While we don't have deposit limits in place for cash transactions, you can discuss setting up deposits limits or taking breaks with our staff. We can also help connect you with provincial support services if needed.

Session Reminders and Loss Limits

To promote responsible gaming practices, our machines display reminders about regular breaks and the risks associated with excessive gambling. Additionally, we offer information on odds and chances of winning to help players make informed decisions.

Links to Support Organizations

We provide links and phone numbers to problem gambling support organizations in our literature and signage. These resources are available for you to seek confidential assistance if needed.

Key Responsible Gambling Features:

• Voluntary self-exclusion program
• Deposit limits and time-outs (in conjunction with provincial services)
• Session reminders on machine screens
• Links to problem gambling support organizations

If you or someone you know is struggling with problematic gambling habits, please don't hesitate to reach out for help.